Service Agreements
What A Service Agreement Actually Gives You
An agreement is not a retainer and there is no monthly fee to sign one. It is the arrangement that makes round-the-clock response possible — and it changes what you pay.
- $110/hr from arrival — no service call fee, no travel charge, on every visit to every building on the list
- 24/7 emergency callout — any hour, weekends and holidays included
- Priority dispatch ahead of retail calls when two jobs land at once
- Scheduled preventive maintenance: drains, valves, water heaters, sump pumps
- A documented history per unit, so the next plumber in the door is not starting from scratch
- Certificate of Insurance and WSIB clearance kept current on your file
- The rate written down and held for the term — no seasonal surprises
Round-the-clock response is the one thing we do not sell by the hour to anyone who calls. At 3am it only works if the building is already known to us — the layout, the shut-offs, the history of what failed last winter. That is why it comes with an agreement and not without one.
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What a maintenance schedule covers · Commercial premises · For contractors